SOPs are detail-oriented documents and provide step-by-step instructions as to how employees within an organization must go about completing certain tasks and processes. The main objective of SOP is to ensure uniform and quality output, while simultaneously reducing miscommunication and ambiguity. What are Standard Operating Procedures (SOP)? (Definition)Ī standard operating procedure (SOP) is a step-by-step instructions guide to help an employee in performing specific operations smoothly. Since SOPs are crucial documents, we decided to uncover everything there’s to know about standard operating procedures and provide you a tool to create SOPs with ease. These sets of documents and training guides are often known as standard operating procedures or SOPs.Ī standard operating procedure (SOP) document guides new as well as current employees on how to carry out routine tasks and maintain consistency and quality throughout business operations. Most likely, your manager must have given you proper training along with a set of documents to study the basics of how to deal with customers. Imagine you are starting a new job at a car dealership and a customer walks in asking for your latest hatchback.
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